What To Expect When You Report a Claim
Our claims process is designed to make things as easy as possible for you.
Reporting Your Claim
Call us 24/7 at 1-800-274-4499, or log in and report your claim online. We'll ask you some initial questions and begin resolving your claim immediately.
Knowledgeable Claims Professionals
A claims representative will contact you — generally within two hours of reporting your claim — to answer your questions and schedule an inspection of your vehicle.
Be sure to discuss any questions you have about deductibles, what's covered, or vehicle repairs with your claims professional at this time.
Inspecting the Damage
We'll inspect your vehicle's damage and provide an estimate for repairs. We can even cut you a check, right on the spot.
Arranging Repairs
We'll help you arrange vehicle repair service and towing if you need it.
Continual Claims Updates
We'll keep you informed about your claim by periodically checking the status of repairs.